Privacy Policy
Introduction and Scope
This Privacy Policy applies to all personal data we collect when you use our websites, mobile applications, and any other services. It describes what information we gather, why we collect it, how it is used, and your related rights. We are committed to complying with global privacy standards and maintaining transparency. Continued use of our services indicates acceptance of this policy.
Data Categories Collected
We collect several categories of data: identification information (such as name and email), transactional data (including purchase history), technical data (device type, IP address, browser), and optional profile data (preferences, interests). Behavioral data—like pages viewed, click streams, and session duration—is also captured to enhance user experience. No health, biometric, or sensitive demographic data is collected or stored.
Methods of Collection
Data is collected directly when you register, fill out forms, or communicate with customer support. Automated collection occurs via cookies, tracking pixels, and server logs, capturing your interactions with our platforms. We may also obtain data from publicly available sources to verify or enrich user profiles. All collection methods comply with applicable laws and your consent preferences.
Purpose of Processing
Collected data supports core operations—such as account management, billing, and user support—as well as service improvement and personalization. Analytical insights drive product development, feature enhancements, and UX optimizations. We also use data to detect and mitigate fraud, enforce our policies, and comply with legal obligations. Marketing communications are sent only with opt-in consent and can be opted out at any time.
Data Sharing Practices
Personal data is shared solely with trusted service providers—including cloud hosts, payment gateways, and analytics firms—under binding confidentiality agreements. Legal or regulatory authorities may receive data to satisfy lawful requests. In merger or acquisition scenarios, data may be transferred to successor entities still subject to this policy. We never share data for advertising or data-broker purposes.
International Data Transfers
Your data may be transferred and processed in countries outside your jurisdiction, which may have different data protection laws. We implement safeguards—such as standard contractual clauses or reliance on adequacy decisions—to ensure continuous protection. By using the services, you consent to such international transfers. You may request more information about these safeguards at any time.
Data Retention and Deletion
We retain personal data only for as long as necessary to fulfill the purposes outlined or comply with legal retention requirements. Inactive accounts are deactivated and flagged for deletion after a specified period. Transaction records are retained for up to seven years to satisfy audit and tax obligations. After the retention period, data is permanently erased or anonymized.
Security Measures
We employ industry-standard security protocols, including encryption in transit and at rest, network firewalls, intrusion detection systems, and multi-factor authentication for sensitive operations. Regular security audits, vulnerability assessments, and staff training ensure ongoing protection. Access to personal data is strictly role-based and monitored. Nevertheless, absolute security cannot be guaranteed.
User Rights and Controls
Subject to applicable laws, you have rights to access, correct, delete, or restrict the processing of your personal data. You may also withdraw consent for marketing communications and request data portability. Requests can be initiated via your account settings or privacy request form. We verify requests to protect against unauthorized access and aim to respond within thirty days.
Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly solicit or collect personal information from minors. If we become aware that data from a child under 16 has been collected inadvertently, we will promptly delete it. Parents or guardians may contact us to request removal of such data.
Policy Changes and Notification
We may update this Privacy Policy to reflect changes in our data practices, legal requirements, or technology. The “Effective Date” at the top indicates when the policy was last revised. Significant changes will be communicated through prominent notices on our site and, where practical, via direct messages. Continued use after updates constitutes acceptance of the new policy.
